Warehouse Supervisor

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Location: Gold Coast
Type:
Full-time / In-House 

About the role

We need a Warehouse Supervisor to run our Burleigh Heads floor and lead the team that gets our product out the door.

This is a working leadership role. On the heavy days you're in the aisles picking and packing with your team. On every other day you're fixing the reason those days got heavy. If you want a desk and a clipboard, this isn't it.

Every order we send is a customer deciding whether we're worth buying from again. You own that moment.

You'll report to the General Manager and work across stock planning, inbound freight, and daily priorities with the wider ops team.

 

Key responsibilities

  • Run daily despatch across retail, wholesale, and direct to consumer, including cut off times and carrier handovers
  • Get orders out same day without letting pick accuracy slip to do it
  • Own the error rate. Track mispicks, short shipments, and damage in transit, then kill the cause
  • Hold the packing standard so product turns up looking like it cost what we charged for it
  • Build wholesale and distributor orders to spec, including pallets, labelling, and booking requirements
  • Handle Amazon FBA replenishment and interstate and international 3PL transfers, including prep, labelling, and carton compliance
  • Lead a fast paced, growing team across picking, packing, receiving, and production support
  • Roster to real volume, not habit, and have cover locked in before peaks like BFCM and Christmas
  • Train new starters properly. Set the standard, show the standard, hold the standard
  • Run tight floor comms. Priorities in the morning, honest handover at the end
  • Rebuild pick paths, slotting, and bench layout so the fast movers sit where the hands are
  • Write down how things are done so the warehouse doesn't live in one person's head
  • Fix receiving so stock is counted, put away, and live in the system the day it lands
  • Own stocktake and cycle count accuracy, and chase variances until you know why
  • Find where we're bleeding time or money on packaging, consumables, and freight, and bring us the fix
  • Keep the site safe, tidy, and compliant across racking, plant, manual handling, and chemical storage

 

About you

  • You've run a warehouse floor or led a team in eCommerce, wholesale, 3PL, or distribution
  • You lead from the floor, not from a chair
  • You care about orders going out right, not just going out
  • You spot a bottleneck and actually do something about it
  • You know your way around a WMS or ERP and you're comfortable with inventory data
  • You hold a current LF forklift licence, or you're ready to get one
  • You say what you mean, to your team and to everyone upstream of them
  • You move fast, take ownership, and don't need chasing

 

About us

Salt Shift makes corrosion protection and cleaning gear for people who actually use their equipment. Boats, 4x4s, bikes, tools. Our customers work their kit hard and expect it to hold up. They expect the same from us.

We've grown five times over in two years and we're not slowing down. We're expanding internationally and we're going after the top spot in protection and 4x4 cleaning worldwide. That means volume is climbing, the range is growing, and the warehouse has to get sharper every quarter to keep pace.

We're a high trust, high autonomy business. You'll work with senior leadership directly and watch your decisions land the same week you make them. If you tell us something is broken and you've got a fix, we'd rather back you than sit on it for a month.

This is a real opportunity to stamp your mark on an operation that's scaling fast. Bring the pace and we'll back you.