Order Processing & Fulfilment
Order confirmation lands in your inbox instantly. We pack and hand over to Australia Post within 2 business days & up to 5-10 during big sales.
Tracking & Notifications
As soon as your parcel is scanned out, the carrier emails your tracking link (check junk folders if it’s missing).
Links usually activate within one-to-two working days and update at each depot.
Non-Delivery & Return to Sender
Parcels not collected in time or addressed incorrectly are automatically returned to Salt Shift.
We’ll happily resend, though a one-off re-shipping fee will apply, so please double-check the delivery details at checkout.